Returns & Exchanges
At The Bentley Collection, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. If your garment doesn't fit or meet your expectations, our streamlined process ensures a hassle-free exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain intact.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.